Deliver exceptional client results with scalable infrastructure.
Manage multiple client portfolios through separate, secure workspaces while maintaining consistent service across every account. Demonstrate your operational value with customized reporting dashboards. Identify and act on emerging digital opportunities while they still matter.
Built on eBrandValue's data engine. 10+ years of augmented social intelligence across high-volume sectors.
Manage every client workspace without mixing client data.
Move seamlessly between separate client, brand and project workspaces under one secure login. Keep account channels, dashboards and data independent while giving each delivery team access only to the work relevant to them.
Reduce platform switching by moving between independent workspaces without repeated sign-ins.
Protect client confidentiality with workspace-specific user access and separate account data.
Match each client's operating model by organizing workspaces around relevant brands, locations, campaigns and labels.
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Coordinate each client campaign from one content calendar.
Streamline social content management with Publish. Bring approved creative assets into the selected client workspace, write platform-ready copy and schedule each post to the right handle. See the full campaign plan together in the content calendar.
Manage cross-channel publishing at a glance with every post's platform, handle, post type and status clearly displayed.
Publish with greater confidence by previewing the selected copy and creative before it goes live.
Keep up with changing platform requirements through media, character-limit and post-type guidance built into the scheduling workspace.
Turn campaign performance into a stronger client story.
Show clients how each campaign performed with flexible social media analytics shaped around their goals. Bring reach, engagement and sentiment into a clear view, then add the comparisons and detail that make campaign reviews more valuable.
Measure campaign response at a granular level through mentions, stories, posts, comments, likes, reach and sentiment.
Go beyond topline results with channel splits, most-engaged posts and comparisons across periods, brands or competitors.
Make campaign reviews more valuable with customized, exportable Dashboard and Reports views tailored to each client's priorities.
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Tailoring that moves with you. The new suiting collection is live.
Cobalt, head to toe. Shop the piece everyone's asking about.
Tried on half the store and this scarf is coming home with me
Layered for the days that can't decide on weather.
The essentials for this fall: knitwear, leather, and a watch that outlasts trends.
Sunday coffee run in the new knit polo, already my most worn piece
Set the table in stoneware built to last past the season.
Unboxing my Luma Home order and the packaging alone is a mood
Warm textures for slowing down at home this fall. #LumaFallSeason
Find the conversations that deserve immediate client action.
Spot the posts, creators and customer conversations gaining traction before the moment passes. Active Tracking brings high-engagement content into a focused feed, helping account teams recommend the right response while interest is still building.
Surface the content creating momentum by sorting public mentions by interactions, views or Most Engaged.
Find relevant creators and amplifiers with follower counts, keywords and client-specific filters.
Turn monitoring into timely client guidance by narrowing results by campaign, channel, location or label.
Why agencies & BPOs choose Connect
“User-friendly interface and reporting tools made significant contributions to our team in crisis management, generating insights, accurately understanding customer needs, and developing communication strategies.”
“The team at eBrandValue has been easy and friendly to work with, and very flexible in tailoring our platform experience to suit our needs.”
“Connect met our need for a tool to manage social media moderation. Its biggest value for us has been the ability to track Google Business reviews without gaps, with helpful support throughout the process.”
Agency & Multi-Client Management FAQs
Yes. Connect is built for agencies, BPOs, and consultancies running social, review, and complaint response on behalf of client brands, with a workspace selector that switches between client brands and reporting that stays scoped to one client at a time rather than blended across the portfolio.
A new client instance typically goes live in about a week, configured into a production setup already proven in that client's sector, then adjusted to the client's own channel list, labeling, and reporting structure. That speed matters for an agency's own margin: fewer billable hours sunk into implementation before a client relationship starts generating fees.
Yes. Connect's Monitor tab can mix a client's owned brands and named competitor brands as tiles in the same grid, so an agency managing a restaurant or retail client sees that client's volume and sentiment sitting directly next to the competitors it's actually being measured against, from hourly real-time reads up to quarterly comparisons.
Yes, across every client workspace. Connect's Reply with AI mode drafts a response in that specific client's brand voice, and an agent can edit it, hit Regenerate the response candidate for another draft, or send a Quick Reply template instead, but nothing reaches a customer without a human choosing to send it.
The Engagements tab tracks how a client's own published content performs (comments, views, likes, retweets) against the prior period, while Page & Post Insights pulls that client's native Facebook and Instagram metrics into the same screen, so a quarterly review can show a client's actual reach and reaction numbers instead of a subjective activity summary.
See how Connect works for your agency.
Book a demo in a live workspace configured around your clients, teams, and reporting.
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