Social Listening & Publishing

Track public conversations and publish content from one workspace.

Pair a live tracking feed with multi-channel publishing tools, so social and brand teams can watch public sentiment and schedule campaigns without switching apps.

AT
Active Tracking
Brand
All Brands ▾
Channel
All Channels ▾
Filter
Ember Street Coffee promo
X@eatember

Warm up with our signature coffee. Always fresh, always Ember. ☕

♥ 2.0K⇱ 90💬 30
Birdie chicken tenders
@birdiechicken

8 crispy tenders, made to share (or not). 😏

♥ 3.1K⇱ 113💬 35
Green Fork storefront
@greenfork

Good food. Good mood. See you this weekend! 😊

♥ 6.7K⇱ 665💬 155
Platform
Instagram X Facebook
Page
@slicehouseco ✓
Post Content
Weekend Special: Mix & Match. Two whole pies, half and half.
Today, 5:00 PM Schedule
Live Preview
S slicehouseco
Slice House weekend special preview
Up Next
@greenfork
Tomorrow, 8:00 AM
Scheduled
Trusted by customer experience teams

Built on eBrandValue's data engine. 10+ years of augmented social intelligence across high-volume sectors.

Listen, learn, publish

Track the conversation and shape it, in the same pane.

Feel the momentum

Active Tracking & Live Content Streams

Keep a pulse on brand health with a live tracking feed that centralizes mentions and interactions from every connected channel. Sort by engagement to see the moment a conversation starts gaining momentum.

Monitor live public feedback using an aggregate tracking feed that streams brand conversations as they happen.

Spot emerging viral trends using engagement-sorted feeds that rank mentions by likes, shares, and comments across channels.

Catch mentions hidden inside visuals using image and video scanning that detects brand marks and logos, not just captions.

✓All Brands
✓Ember
✓Birdie
✓Green Fork
✓Slice House
✓Bean Street
✓Sunblend
✓All Channels
✓Apple App Store
✓Facebook
✓Facebook DM
✓Google Business Reviews
✓Google Play Store
✓Huawei App Gallery
✓Instagram
✓Instagram Comment
✓Instagram DM
✓Instagram IGTV
✓LinkedIn Comment
✓TikTok
✓Vkontakte
✓WhatsApp Message
✓X
✓X DM
✓YouTube
Connect
CB
AM
Keyword
Keyword...
Brand
All Brands ▾
Channel
All Channels ▾
Start Date
dd.mm.yyyy
End Date
dd.mm.yyyy
Filter
Sort By
Most Engaged ▾
Ember Street Coffee promo
X@eatemberMar 23

Warm up with our signature coffee. Always fresh, always Ember. ☕🔥

emberView
♥ 2.0K⇱ 90💬 30◎ 9M
Ember Burger storefront
X@eatemberMar 23

New look, same flame. 🔥 Our Ember Burger gift cards make the perfect gift.

emberView
♥ 4.7K⇱ 458💬 110◎ 9M
Birdie chicken tenders
@birdiechickenDec 4

8 crispy tenders, made to share (or not). 😏 Your call.

birdiebitesView
♥ 3.1K⇱ 113💬 35◎ 10M
Green Fork storefront
@greenforkDec 4

Good food. Good mood. See you this weekend! 😊

greenforkbowlsView
♥ 6.7K⇱ 665💬 155◎ 10M
Slice House mix and match pizzas
X@slicehousecoDec 31

Weekend Special: Mix & Match. 🍕 Two whole pies, half and half, your call.

slicehouseView
♥ 5.1K⇱ 320💬 80◎ 11M
Bean Street Spring Latte
@beanstreetcoffeeApr 5

Light, smooth & perfectly balanced. Try our Spring Latte while it lasts! ☕🌸

beanstreetView
♥ 2.4K⇱ 104💬 28◎ 7M
Sunblend smoothie lineup
@sunblendApr 5

Cold-pressed, straight from the fruit. 🍊 Which flavor are you grabbing today?

sunblendView
♥ 1.9K⇱ 240💬 41◎ 6M
Guest taste-testing the Ember Classic
@jordan.eatsJul 2

Finally tried the Thickburger everyone's talking about, worth the hype 🍔

emberView
♥ 2.1K⇱ 44💬 18◎ 780K
✓All Brands
✓Ember
✓Slice House
✓Green Fork
✓Sunblend
✓Birdie
✓Bean Street
Keyword
Keyword...
Brand
All Brands ▾
Channel
All Channels ▾
Start Date
dd.mm.yyyy
End Date
dd.mm.yyyy
Filter
Sort By
Most Followers ▾
Share of Voice6 brands tracked
E
Ember
892
▲ 34%
S
Slice House
611
▲ 12%
G
Green Fork
388
▼ 8%
S
Sunblend
240▲ 58%
B
Birdie
198▲ 5%
B
Bean Street
104▼ 3%
Top VoicesRanked by reach
S
@sena.eats
Instagram · 184K followers
Ember

Finally tried the new Thickburger everyone's been posting about, ordered it twice this week already 🍔

Y
@yemekgunlugu
Instagram · 152K followers
Green Fork

A bowl place that doesn't skip on the toppings for once, the Kızılay location did it right 🥗

K
@kadir_bites
TikTok · 96K followers
Birdie

Spicy tenders vs. the classic ones, taste test dropping Friday 🔥

İ
@istanbulyeah
X · 71K followers
Slice House

The weekend mix-and-match deal is actually a steal for a group order 🍕

Map the narrative

Social Listening & Influencer Mapping

Track competitor brand handles and industry conversation drivers without leaving your dashboard. Map audience profiles by content volume and reach to see who is actually driving your earned media, then roll it into Analytics & Performance Dashboards for the full picture.

Map digital market amplifiers using influencer mapping that cross-references profiles by follower count and target keywords.

Review competitor brand performance using multi-brand monitoring that tracks industry handles and keyword variants side by side.

Track alternative channel activity using native pipelines built for TikTok, Reddit, Bluesky, local forums, and web RSS feeds.

Queue it up

Publishing, Scheduling & Calendar Management

Schedule posts across your brand accounts without leaving your main feed tools. Connect outbound publishing to inbound response workflows so replies land back in the same Unified Workspace your team already uses.

Consolidate campaign management by scheduling posts across Facebook, Instagram, LinkedIn, and X from a single calendar.

Maintain message tone using context-aware, AI-assisted reply suggestions that help teams handle incoming comments safely.

Close the loop on post interactions using inbox integrations that route replies from published content straight to your workspace feed.

✓Today
✓Last 7 Days
✓Last 30 Days
✓Last 6 Months
✓Custom Range
✓All Pages
✓Facebook: CityBite Group
✓Instagram: @citybitegroup
✓X: @CityBiteHQ
✓Instagram: @ember.streetcoffee
Connect
CB
AM
Dashboard / Insight
Last 30 Days ▾
All Pages ▾
Export
Conversations
18.4K
↑ 34% (4.7K)
Messages
26.1K
↑ 41% (7.6K)
Engaged Users
21.7K
↑ 28% (4.8K)
Follower Count
96.3K
↑ 6% (5.4K)
Followers Count↑ 6% (5.4K)
Number of page followers across connected pages. (Lifetime)
JanFebMarAprMayJun
Instagram (@citybitegroup) — 64.2KFacebook (CityBite Group) — 23.8K
Page Post Engagements (Facebook)1.2K this month
The number of times people engaged with your Page posts through reactions, comments, shares and more.
JanFebMarAprMayJun
Reactions (Facebook)
The number of times people reacted to your Page posts, broken down by reaction type. (Lifetime)
👍Like
9.8K
❤️Love
4.1K
😆Haha
612
😮Wow
204
😠Angry
18
Category & Sentiment
Mentions by campaign and brand tag
Campaign | Weekend Deal142 ↑
Campaign | Grand Opening, Uptown96 ↑
Brand | General Mentions74
Campaign | Loyalty Launch47 ↑
Campaign | Summer Menu21
PositiveNeutralNegative
Top PostsSorted by engagement
Slice House weekend special
Weekend Special · Carousel
Slice House · Instagram
6.1K eng.
Ember street coffee promo
Warm Up With Ember · Reel
Ember · Instagram
4.4K eng.
Green Fork bowl launch
Spring Bowls Launch · Post
Green Fork · Facebook
2.7K eng.
Bean Street spring latte
Spring Latte Drop · Story
Bean Street · Instagram
2.1K eng.
Sunblend smoothie lineup
Cold-Pressed Refresh · Reel
Sunblend · Instagram
1.8K eng.
See what performs

Post & Campaign Analytics

Compare how individual posts and full campaigns perform across Facebook, Instagram, and X without switching between native platform dashboards. Roll results up by campaign tag or break them down post by post to see which formats move the needle.

Track exact audience resonance using granular post insights that break down likes, comments, shares, and reactions by platform.

Compare campaign performance side by side using rollup views that group posts by campaign tag across every connected channel.

Benchmark content formats using platform breakdowns that show whether a Reel, Carousel, or single post drives more engagement.

Why teams choose Connect

Supported Channels

Publish and listen across the channels your audience uses.

Explore all channels →
Frequently Asked Questions

Social Listening, Publishing & Content Tracking FAQs

Publish lets a team schedule and manage posts to Instagram, X, Facebook, and LinkedIn from one composer, detecting the right Instagram format straight from the media uploaded: a single image posts as a feed Post, a single video posts as a Reel, and two or more images or videos post as a Carousel, each held to its own aspect ratio. Live Preview then shows exactly how that post will look in both a mobile view and a desktop view, using the real connected account's profile and handle, before anything ships.

Connect's Publish feature schedules and manages posts to four platforms: Instagram, X, Facebook, and LinkedIn. Each has its own composer view rather than one post stretched across all four, so an Instagram Carousel, an X post, a Facebook timeline post, and a LinkedIn post are each built, checked against that platform's character limit, and previewed before scheduling.

Connect's Active Tracking module ranks posts about a brand by an eight-axis Sort By, a composite Most Engaged score or single metrics like Likes, Shares, Comments, or Views, filtered by topic, brand, or date range. Every result carries its own thumbnail, engagement counts, and a link back to the source post, mixing content from TikTok, Instagram, X, and Facebook in one ranked feed, so a team can catch a post at the scale of 244,000 likes or 10 million views without leaving Connect to check it.

Beyond Instagram, X, Facebook, and LinkedIn, Connect listens across TikTok, Reddit, Bluesky, YouTube, and app-store reviews on three ecosystems: Apple App Store, Google Play, and Huawei App Gallery. Turkish community platforms such as Şikayetvar, Ekşi Sözlük, and Uludağ Sözlük are covered too, and channel availability adapts to where a specific brand's audience actually shows up rather than a fixed global list.

Yes. Connect's sentiment tagging is built to catch Turkish-language slang, typos, and alternate spellings of a brand's own name or handle, not just clean formal text. A single rule can also stack multiple spelling variants of the same word, a compound term written as one word, two words, or a different verb form, so a search catches the conversation however people actually write it.

Track the narrative. Shape it too.

Book a demo in a live workspace configured around your channels, calendars, rules and reporting.

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